Taking care of the ‘brains’ -

Principles and practice in international student support

Club de la Fondation Universitaire / Universitaire Stichting
Brussels,
19 March 2010

25th in the series “The European Policy Seminars” of the Academic Cooperation Association

The Theme
The Programme
Registrations
Speakers' bios
Practical information

The Theme

In the increasing global competition for the best ‘brains’, the quality and attractiveness of an institution does no longer depend only on its academic, teaching and research standards: services to students have come to play an important role in the quality assessment – and thus attractiveness - of institutions. However, the development of English-taught programmes and increasing recruitment abroad do not always go hand in hand with the development of suitable and adequate services for international students, and several continental European universities seem to be lagging behind their competitors internationally. But what services should be available? Which of them are essential and which simply ‘nice to haves’? What do international students really need, and how can those needs be addressed within the institutional and national frameworks? What is the impact of all this on the attractiveness of an institution in the international higher education “market”?

This ACA seminar will look at the overall trends and present models of good institutional and national practice in support for international students. It will also present the main outcomes of a recent student survey run by ACA on the support needs of international students. The afternoon working groups enable participants to discuss and share good practice in addressing some of the main problematic areas in welcoming and caring for international students. The seminar is open for all those involved in internationalisation of higher education, and targets especially institutional policy makers and management, as well as practitioners of internationalisation and/or student support.
 

The Programme

Thursday 18 March 2010

19:30       Seminar dinner at Il Pasticcio

Friday 19 March 2010

8.00 Registrations and coffee
9.00

Welcome and introduction

Bernd Wächter, Director, ACA

9.15

Student support in Europe: an overview of developments and trends

 

Maria Kelo, ENATIS Project Coordinator

   
9.45

What do students need and what do they like? From essentials to ‘nice-to-haves’

Tim Rogers, Director, International Education Consultants UK

Stephne Du Rand, Jobs Team Coordinator, Erasmus Mundus Alumni Association

10.45 Coffee break
11.15

The role of national level initiatives in enhancing international student support

 

Stephanie Knobloch, Division Communications and Marketing, DAAD

  Dominic Scott, Chief Executive, UK Council for International Student Affairs (UKCISA)
   
12.15

From individual responses to institutional strategy – adopting a ‘whole institution approach’

Kristian Thorn, International Director, Aarhus University

   
12.45 Lunch
14.00

Working groups:  How to do it? - Good practice in addressing problem areas

WG I: Information and communication: Talk so that students will listen, and listen so that students will talk

Tim Rogers

Dora Longoni, Politecnico di Milano

WG II: Avoiding ghettos: integration of international students into the academic community and surrounding environment
Ursula Hans, Humboldt University in Berlin
Stephne Du Rand
Chair: Per Christian Andersen, University of Southern Denmark
WG III: Addressing needs at all levels - Training staff to be international
Elspeth Jones, Dean Leslie Silver International Faculty, Leeds Metropolitan University

Chair: Maria Kelo

16.00 Mini-break
16.15

Panel discussion: ‘To-do’s on student support and impact on institutional attractiveness

All speakers
17.15

Conclusions and end of seminar


The seminar is funded with the support of the Erasmus Mundus Programme of the European Union

 

Registrations

We regret to inform you that the seminar is fully booked and that there is no more place on the waiting list.

Before 19/02/09 After 19/02/09
Members* 170 € 190 €
Regular fee 210 € 230 €

* The member's fee applies to staff and personnel of ACA member organisations only (see list on ACA website)

Practical information

Restaurant:

Il Pasticcio
Rue Marie de Bourgogne 3
1050 Bruxelles (Elsene)
Tel: +32 (2) 512 62 52

Venue:

Club de la Fondation Universitaire

Rue d'Egmont 11 - 1000 Bruxelles
Tel : +32 2 545 04 40
Fax : +32 2 513 64 11
E-mail : club.fu.us@universityfoundation.be 

Website: http://www.fondationuniversitaire.be/

Hotels:

Please note that accommodation and travel to and from Brussels are at the participants’ own expense.

Rooms have been blocked in several hotels near the seminar venue for a reduced conference rate. Participants are asked to book their room themselves. Please remember to mention ACA when booking a hotel room, otherwise you will be charged the full prices. In order to book a room at the ACA rate, please contact the hotel directly. Online bookings via third websites will not receive the reduced prices listed below.

Hotel Leopold Brussels
Address: Rue du Luxembourg 35, 1050 Brussels
Phone: +32 2 511 18 28
Fax: +32 2 514 19 39
Go to hotel website
ACA Rate: €145 for a single room per night, breakfast included
10 rooms blocked until 18 February

Club de la Fondation Universitaire

Rue d'Egmont 11 - 1000 Bruxelles
Tel : +32 2 545 04 40
Fax : +32 2 513 64 11
Go to hotel website

ACA Rate: €135 for a single room per night, breakfast included
10 rooms booked until 1 March
 
Hotel Agenda Louise
Address: Rue de Florence 6, 1000 Brussels
Phone: +32 2 539 00 31
Fax: +32 2 539 00 63
Go to hotel website

ACA Rate: €100 for a single room per night, breakfast included
In order to obtain the ACA rate, the following reservation form must be filled in and sent to Hotel Agenda Louise: download reservation form
10 rooms booked until 1 March

Other recommended hotels in the vecinity:

Hotel Beverly Hills
Address: Rue du Prince Royal 71, 1050 Brussels
Phone:+32 2 513 22 22
Fax: +32 2 513 87 77
Go to hotel website



More information will be sent to the participants closer to the event.

For further information, please contact Isabelle Deneyer at the ACA Secretariat, 15, Rue d’Egmontstraat, 1000 Brussels (Belgium), Phone: +32 2 513 22 41, Fax: +32 2 513 17 76, info@aca-secretariat.be.